KEY DIAGRAMS AND MISSION STATEMENT




* Profit from operating activities before goodwill amortization
1) Consolidated net profit before minority interest and extraordinary expense
2) Consolidated net profit after minority interest and extraordinary expense


We offer our customers…

… global mail, express delivery and logistics services, as well as a wide-ranging financial services offering. Deutsche Post World Net is one of the largest and most powerful logistics providers in the world.

This service range is represented by a strong brand portfolio comprising Deutsche Post, DHL and Postbank, putting us in an excellent position to systematically and successfully leverage the superb opportunities which globalization and greater networking offer to logistics providers in particular.

Our Group-wide STAR program for value creation and integration aims to systematically realize these opportunities for our customers, our shareholders and our employees. To achieve this, we are using the global strength of the DHL brand, under which we are bundling our logistics and express activities. In order to be successful, we need our employees. Their unique knowledge, performance and readiness will continue to be the foundation for our success in future.